RETURNS AND EXCHANGES
Our 100% guarantee ensures that every purchase on taylorjordanusa.com exceeds your expectations. We will gladly accept a return or exchange of items that are in new condition with original tags. Return items cannot be washed, worn or altered. Please note that we are unable to accept returns of items purchased from third-party retailers (golf shops or specialty retail stores).
Full-Price Merchandise must be returned within 60 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.
HOLIDAY RETURN POLICY EXTENSION:
Due to potential shipping delays from carriers, Taylor Jordan Apparel will be extending its return policy during the holiday shopping period. Full-Price Merchandise purchased between November 1, 2020 and December 25, 2020 must be returned within 90 days of the order date to receive a refund or exchange. We want you to shop with confidence while allowing gift recipients the proper time to return or exchange items if needed.
Sale-Price Merchandise must be returned within 30 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.
Gift Cards cannot be returned, refunded, exchanged or redeemed for cash.
Start your return online by visiting taylorjordanusa.com/returns. Please note: using the return shipping label that is generated will not incur return postage fees for returns.
Refunds will be issued to the credit card used at the time of purchase. We kindly ask that you allow up to ten business days for your return to be processed. Once your return has been completed, you will be notified via email.
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.